Contact Us

Your Account Executive is the link to answers to any questions or concerns regarding an existing account. If you don't know the phone number of your Account Executive, call our main number at 617-246-5000.

If you don't currently work with Blue Cross Blue Shield of Massachusetts, but have clients who are interested in one of our insurance products, please call 800-531-2563.

Other helpful numbers:

New plans for employers - 800-531-2563
New plans for individuals - 800-422-3545
Main Blue Cross Blue Shield of Massachusetts switchboard - 617-246-5000
Automated Voice Directory - 617-246-4471
BlueQuote support - 866-269-9344 (Monday - Friday, 7:00 a.m. - 7:00 p.m. ET) or BlueQuote@bcbsma.com
Broker Commissions - 800-531-2563 (choose either Option 1 or 2)
Billing - 617-246-5841
Enrollment - 617-246-9966
Physician Selection Service - 800-821-1388