Spring Broker Training

Attending a broker training/information session is a great way to get the latest news about our industry and products. Please extend this invitation to others in your office who may benefit from this training.

Due to capacity, registration is closed for the Quincy and Landmark sessions; however, there is still room at the May 20th and May 21st sessions as indicated below:

Please RSVP by Friday, May 1st to brokertraining@bcbsma.com.

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Swine Flu: Information for Our Members

As you may have heard on the news, there have been some cases of swine flu in Massachusetts caused by a flu virus that originated in Mexico. Blue Cross Blue Shield of Massachusetts is monitoring the situation closely for its potential impact on our business and is providing up-to-date information to our members.

On the legislative front, Massachusetts' Pandemic Flu and Disaster Preparedness Bill (S.2028) has now passed the Senate and moved on to the House. The bill would update public health laws to better coordinate the state's response in the event of a large-scale pandemic illness or natural disaster. If the bill were to become law, Massachusetts would join at least 35 other states that already have similar pandemic laws.

To read our current updates on swine flu, visit Member Central.

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Secure Email: Data Loss Prevention System

Protecting the privacy and security of our business and members' information is a priority at Blue Cross Blue Shield of Massachusetts. As of May 1, 2009, our new Data Loss Prevention system will allow Blue Cross Blue Shield of Massachusetts to exchange sensitive information with providers, accounts, and brokers faster, easier, and more securely. Encrypted email is scrambled by the InfoSecure email program, which renders it unreadable until it is de-scrambled or "decrypted" by the recipient.

Whenever Blue Cross Blue Shield of Massachusetts transmits sensitive information via email, the email will include a message indicating that the content has been encrypted. Encrypted emails from Blue Cross Blue Shield of Massachusetts will ask you to first register and log in to a secure website to view the message.

The first time you receive a notification of an encrypted email, instructions will appear:

1. Open the attached file, "securedoc.html," with your web browser. Opening this file will take you to a website titled "Secure Registered Envelope."
2. Click "Register" to open a new registration window and create an InfoSecure username and password.
3. Once the registration is complete, close the registration window and enter your password in the "Secure Registered Envelope" window to read the decrypted email.

If you have questions regarding this process, please refer to the Help link in your notification email or read the Blue Cross Blue Shield of Massachusetts' Data Loss Prevention System fact sheet.

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If the above links are not functioning in your email, copy and paste the URLs listed below into a browser window:

Member Central Swine Flu Update
http://www.bluecrossma.com/member-central/member-news/swine-flu-update.html

Email help
https://securemail.bcbsma.com/websafe/help?topic=RegEnvelope

Data Loss Prevention System fact sheet
http://www.bluecrossma.com/bluelinks-for-brokers/pdf/data-loss-prevention-system.pdf