Blue Links for Employers

Plan Management Resources

Member Central
At Member Central, members can create an account and log in to manage most aspects of their plan online, including:

  • Reviewing benefits
  • Checking claims & deductible/co-insurance status
  • Checking the status of referrals (if applicable)
  • Updating personal information, such as mailing address and telephone number

Our pharmacy program is designed to provide members with a wide range of covered medications. After registering with Express Scripts®', members can take advantage of secure and convenient online ordering and tracking. Members can also call 1-800-892-5119 to get helpful information about mail service prescription drugs 24 hours a day, 7 days a week.

Express Scripts Mobile App
Members can refill, check their orders, set up reminders and more - on the go. Learn more about Express Scripts Rx Mobile App.

Plan Education Center
This online resource gives members quick access to information and tools to help them effectively select and make the most of their health and dental plans. This site also includes interactive plan education tools, provider search support and other information.

Medical Policies
Our medical policies are designed for informational purposes only and are not an authorization, an explanation of benefits, or a contract. Receipt of benefits is subject to satisfaction of all terms and conditions of the coverage. Medical technology is constantly changing, and we reserve the right to review and update our policies periodically.


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Blue Cross Blue Shield of Massachusetts

Blue Cross Blue Shield of Massachusetts is an Independent Licensee of the Blue Cross and Blue Shield Association.
® Registered Marks of the Blue Cross and Blue Shield Association.
© Blue Cross and Blue Shield of Massachusetts, Inc.
101 Huntington Avenue, Suite 1300, Boston, MA 02199-7611 | 1-800-262-BLUE (2583)