Important Administrative Information (IAI) is a quarterly mailing that delivers the latest news about Blue Cross Blue Shield of Massachusetts products and services to employers and consultants. Sign up today to get the IAI sent directly to your email mailbox.
Ovuline Apps Offer Personalized Support from Pre-Conception to Birth
Introducing OviaTM Fertility and OviaTM Pregnancy—two no-cost, maternity apps, from our partner OvulineTM that give our members an informed, yet personalized experience when looking to become pregnant or managing their pregnancy. Learn more.
Update to New Substance Abuse Treatment Coverage
As previously mentioned in our July 2015 Special Edition IAI, we made changes to our substance abuse treatment coverage for many of our health plans. At the time of publication, the Division of Insurance had not yet provided guidance. Having received guidance from the DOI, we have made the appropriate updates to our health plans. Learn more.
Exciting News: Telehealth Update!
We are pleased to announce that our new Telehealth benefit has received approval from the Division of Insurance. Learn more.
Enhancing the Quality of Life for Members with Advanced Illnesses
In 2016, we will launch a comprehensive program designed to better support members and their families facing advanced illnesses and the end of life. Learn more.
Members Living in Rhode Island
By December 31, 2015, we’ll send letters to members living in Rhode Island regarding the Rhode Island All Payer Claims Database. These members can chose to have their anonymous claims information kept out of the database. Learn more.
Blue Options and Hospital Choice Cost Sharing Tiering Update
As of January 1, 2016, the hospital and primary care provider tiers within our Blue Options and Hospital Choice Cost Sharing (HCCS) tiered plans will be updated with new information. Also effective on January 1, 2016, upon renewal, members with the HMO Blue New England Options plans will gain access to tiered providers in New Hampshire. Learn more.
New Formulary Tools Available 1/1/16 for Merged Markets
Effective 1/1/16, as a result of the Affordable Care Act, we will have two new formulary tools available for our members that include information on all of our covered medications and any applicable pharmacy management programs. Learn more.
Our Newly Improved Find a Doctor and Estimate Costs Tool Will be Live Very Soon!
Our newly redesigned Find a Doctor and Estimate Costs tool will be available shortly, giving members a simple and actionable way to take control of their health care. Learn more.
Member Appeal and Grievance Requests
Effective January 1, 2016, all requests for an appeal or a grievance review must be received by Blue Cross Blue Shield HMO Blue within 180 calendar days of the date of treatment. Learn more.