We are pleased to announce that members living in Massachusetts can now order select breast pumps, at no cost to them, through our newly contracted suppliers, Ameda Direct and Medela, two of the nation's leading breast pump manufacturers.
Eligible members must have a written prescription from their clinician and can place their order online or over the phone.1 Standard shipping is free, and members don't have to pay a copayment, co-insurance, or a deductible. Ameda Direct and Medela will submit claims directly to Blue Cross for reimbursement.
Members will only be responsible for additional supplies or materials—which may be offered at a discount—and any difference in cost if a member chooses a different model of breast pump that is not fully covered.
To check eligibility, members can log in to Member Central and review their benefits under durable medical equipment, or call the Member Service number on the front of their ID card. A webpage will also be launching soon to answer frequently asked questions. Look for the promo button on Member Central, Living Healthy Babies®', and ahealthyme®'.