Blue Links for Employers

Employee Assistance Program (EAP)

Sometimes employees can become distracted at work due to family issues, stress, financial problems, etc. Those distractions have the potential of significantly lower productivity. This is why we offer the EAP.

It's tough to work through personal issues alone. But now there's a place to turn in confidence. Designed to help employees overcome any work-related or personal issues, EAP offers counseling, access to work/life resources, 24/7 management consultation, health coaching, and more.

EMPLOYEE SERVICES EMPLOYER SERVICES
  • Available by telephone 24/7
  • Support and crisis assistance
  • Face-to-face assessment and counseling
  • Legal and financial consultation
  • Referral to child and elder care services
  • Comprehensive online resources
  • Telephone consultation with an EAP professional
  • Formal management referrals
  • DOT/SAP assessment and case management
  • Online management forum
  • Dedicated account management
  • On-site educational workshop
  • Supervisory training
  • Crisis management services

 

Learn more about EAP program components.

Blue Cross Blue Shield of Massachusetts

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