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Identity Protection Services from Blue Cross — Respond by November 20, 2015

At Blue Cross Blue Shield of Massachusetts, the protection of our members' private information is a top priority. In an effort to provide members with optimal protection, we are excited to announce that effective January 1, 2016, we will begin offering identity protection services through Experian, an industry leader in providing credit monitoring and identify theft protection services.

Identity Protection Services include:

  • Credit monitoring
  • Fraud detection
  • Credit and identity repair

You and your employees will not be charged for this service, and premiums will not increase due to the additional costs. This is a voluntary service—your employees are not mandated to take it. Members can enroll for the service directly with Experian, and the service will automatically renew for as long as the employee is a member of Blue Cross.

Members in the following plans are not eligible to receive identity protection services at this time:

  • Federal Employee Program (FEP)
  • Medicare Advantage and Blue MedicareRXSM (PDP)

Opt-in or Opt-out of Identity Protection Services
Because the offer may result in taxable income to your employees and create tax reporting obligations, you have the option to decline these new identity protection services for your employees. We are asking that you specifically opt-in or opt-out of this service. Before making a decision, we strongly encourage you to consult with your tax advisors. If you decide to opt-in, your employees will receive a letter by January 1, 2016 describing the service with instructions on how to enroll. If you decide to opt-out, we will not extend this offer to your employees.

When you are ready to either opt-in or opt-out of this service, please inform us by filling out a brief survey. You will need your account number to fill out the survey.

Please access the survey here:

Note—We've extended the deadline! Please either opt-in or opt-out no later than November 20, 2015. Accounts that do not respond will be automatically opted-out of the service.

Blue Cross Blue Shield of Massachusetts

Blue Cross Blue Shield of Massachusetts is an Independent Licensee of the Blue Cross and Blue Shield Association.
® Registered Marks of the Blue Cross and Blue Shield Association.
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