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Premera Blue Cross Target of Cyber-Attack

Premera Blue Cross announced yesterday that they were the target of an external cyber-attack affecting 11 million current and former members. The attack was discovered January 9, 2015. The ongoing investigation revealed the actual breach occurred May 5, 2014, and the data that was accessed dates back to 2002.

What Members Were Impacted?
Premera reported that of the 11 million affected members, 4.1 million belonged to other Blue Cross plans. We currently do not have information on the impact to our Blue Cross Blue Shield of Massachusetts membership, but we believe it is limited to only those members who received services in Washington and Alaska during that timeframe.

Premera Is Offering Support
Premera is offering two years of free credit monitoring and identity theft protection services through Experian®' to everyone who may have been affected. Individuals can begin signing up today by visiting www.premeraupdate.com. Premera plans to mail official notifications to all affected individuals.

What Information Was Accessed?
Blue Cross Blue Shield of Massachusetts member information that was accessed could include name, address, date of birth, member identification number, medical claims information and Social Security number—only if it is part of the member's ID number or patient identifier. However, Premera does not store credit card information for members, so credit card information is not affected by this attack. Please note that the investigation has not yet determined if any information was removed from its systems or used inappropriately.

What We're Doing to Protect Our Members
Blue Cross Blue Shield of Massachusetts takes security very seriously, which is why we make every effort to protect our members' privacy and personal information. We comply with stringent standards, including state and federal requirements. Our comprehensive security program addresses security risk from a number of perspectives:

  • Dedicated security program
  • Security oversight and governance program
  • Vendor risk assessments
  • Security risk assurance
  • We encrypt confidential data and transmit it using secure transport protocols or secure email Right now, we are working aggressively to find out more information to support our members as Premera conducts their investigation into the cyber-attack

Questions?
If you would like more information, please refer to Premera's website or our Frequently Asked Questions. You may also contact your account executive.

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