Medical Policy Disclaimer
Blue Cross Blue Shield medical policy documents are designed for informational purposes only and is not an authorization, or an explanation of benefits, or a contract. Receipt of benefits is subject to satisfaction of all terms and conditions of the coverage. Medical technology is constantly changing, and we reserve the right to review and update our policies periodically.
Individual consideration
All our medical policies are written for the majority of people with a given condition. Each policy is based on medical science. For many of our medical policies, each individual's unique clinical circumstances may be considered in light of current scientific literature. For consideration of an individual patient, physicians may send relevant clinical information to:
For services already billed:
Blue Cross Blue Shield of Massachusetts
Provider Services
P.O. Box 986075
Boston, MA 02298
Prior to performance of service:
Blue Cross Blue Shield of Massachusetts
Appeals Unit
One Enterprise Drive
Quincy, MA 02171
Tel: 1-800-327-6716
Fax: 1-888-641-5330
You can find a medical policy in any of the following ways:
