Medical FAQs

Question:Which network should I use to search for a doctor?


Answer:In most cases you'll use the same network as your plan. You can find your plan name on the upper right hand-corner of your member ID card. Refer to the lists below as a guide.

Choose the Access Blue network if your plan is:

Choose the HMO Blue network if your plan contains only the following names:

Choose the Blue Care Elect network if your plan name contains only the following:


Choose the HMO Blue New England network if your plan name is:


Choose the HMO Blue Options network if your plan is:


Choose the HMO Blue New England Options network if your plan is:


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Vision Information on your id card

Choose the Blue Precision/PPO Blue Options network if your plan name is:


If you have a Medicare Advantage plan, you'll choose the network that matches your plan name:


Choose the Essential Blue network if your plan name is:



Question:My plan doesn’t match up with any of the keywords in questions #1. How do I choose a network?


Answer:If you have a plan name that does not contain any of the above listed keywords call the Member Service number on the front of your ID card.