Some of our Members report receiving phone calls or text messages claiming to be from Blue Cross Blue Shield of Massachusetts. Members may be asked if they suffer from or experience pain and are offered free topical pain medicine, free DNA test kits, diabetic supplies, or durable medical equipment. Members may also be asked to confirm certain information like their member ID number, password, date of birth, doctor’s name, or date of last service.
These calls and texts are not from Blue Cross, nor did we authorize them. We would never ask for your password via text or unsolicited phone call. If you receive one of these calls or texts, do not give anyone any personal information. Our advice is to just hang up.
If you received a call or text like this, we encourage you to contact our Fraud Hotline at 1-800-992-4100, or email us at email@example.com.
Remember, never share your personal information unless you are absolutely sure you are talking to someone you can trust.
Blue Cross Blue Shield of Massachusetts is a leading provider of quality health insurance for residents of Massachusetts. Our main goal is to make health care cost-effective by offering health insurance solutions for individuals, families, and large and small businesses at affordable rates.
Our Vision — Making Quality Health Care Affordable
Our Promise — To Always Put Our Members First
To learn more about our Massachusetts health plans, please visit our Plans & Products page, where you can compare Massachusetts health insurance plans, buy health plans online, and get Mass health insurance quotes.
Blue Cross Blue Shield of Massachusetts also offers insurance, pharmacy coverage, and Medicare Plans for seniors; life and disability insurance through Indigo Insurance Services (a wholly owned subsidiary); and insurance for individuals aged 18-26 years. Learn more about our other insurance plans and Medicare plans, or contact a sales representative today.