Member Resources

Appeals & Grievances See how to make a complaint relating to your Medicare Advantage plan, prescription drug coverage, or the service you receive.	Medicare Advantage Part C Medical Care Plan Rights Medicare Advantage Part D Prescription Drug Plan Rights
Plan Documents See which medications are covered, our prescription drug policy and programs, and more.
Pharmacy Benefits Looking for prescription drug coverage? Blue Cross Blue Shield of Massachusetts makes it easy for you to get the coverage you need with our Medicare Part D prescription drug plan options.	Network & Formulary Plan Drug Transition Policy Quality Assurance Your Monthly Premium If You Qualify for Extra Help from Medicare
Plan Information Download your Medicare plan Summary of Benefits, Evidence of Coverage, and more.	Medex Bronze Medex Core Medicare HMO Blue PlusRx Medicare HMO Blue ValueRx Medicare PPO Blue PlusRx Medicare PPO Blue ValueRx	Group (Employer) Plan Members Blue MedicareRx National Medicare Coverage Decisions Ending My Membership

Fraud Hotline

If you suspect fraud—an intentional misrepresentation or deception that an individual or entity makes knowing the representation could result in an unauthorized benefit or payment—please call Blue Cross Blue Shield of Massachusetts' Fraud Hotline at 1-800-992-4100 (TTY: 1-800-522-1254). You can call 24 hours a day, 7 days a week.