Contact Us

Enrollment Assistance

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We'll call at the day and time that works best for you.

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Consumer Sales

February 15 through September 30, 8:00 a.m. to 8:00 p.m., Monday through Friday.

October 1 through February 14, 8:00 a.m. to 8:00 p.m., seven days a week.

  • 1-800-678-2265

  • TTY: 711

Member Service

Medicare Advantage

If you have general questions about your health plan, please contact us using our secure email. Please be sure to include your Member ID number from the front of your ID card and we'll respond to your inquiry within one business day.

You can also call Member Service at the number on the front of your ID card, February 15 through September 30: 8:00 a.m. to 8:00 p.m. ET, Monday through Friday or October 1 through February 14: 8:00 a.m. to 8:00 p.m. ET, seven days a week

  • 1-800-200-4255

  • TTY: 711

Medex®'

If you have general questions about your health plan, please contact us using our secure Member Central website. We'll respond to your inquiry within one business day.

You can also call Member Service at the number on the front of your ID card, 8:00 a.m. to 6:00 p.m. ET, Monday through Friday

  • 1-800-258-2226

  • TTY: 711

Managed Blue for Seniors

8:00 a.m. to 6:00 p.m. ET, Monday through Friday

  • 1-800-200-4255

  • TTY: 711

Medicare Part D Blue MedicareRxSM (PDP)

8:00 a.m. to 8:00 p.m. ET, Monday through Sunday

  • 1-888-543-4917

  • TTY: 1-866-236-1069

Corporate Address

101 Huntington Avenue, Suite 1300,

Boston, MA 02199-7611