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Notification of Appeals Process Changes for Self-Insured Accounts
As a result of national health care reform, new internal and external appeals process obligations have been established for self-insured plans1 and their members have been granted new rights.

These new rights and obligations will become effective on anniversary for plans renewing after September 23, 2010. While some of the changes will take effect immediately upon plan renewal, others will be effective by July 1, 2011.

In the coming weeks, we will be sending a letter to our self-insured accounts to make them aware of these new changes and their potential impact. The letter urges our accounts to review their new obligations and outlines changes to the appeals process.

For more information on this topic, please see the Internal and External Member Appeals provision. If you have additional questions, contact your account executive.

1. If a plan has elected to maintain "grandfathered" status, its obligations may be different.