Plan Education

Understanding how health insurance works is key to making smart decisions about your health care and coverage. From learning the difference between an HMO and PPO to exploring the tools for getting more from your plan, this site can help you:

Questions?
We're here to help. If you have general questions and are not yet a member, just call 1-800-262-BLUE (2583).

If you already have Blue Cross Blue Shield of Massachusetts coverage, call the number on the front of your ID card or visit Member Central.