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What is Telehealth?

When you need on-demand or behavioral health consultation—there's Telehealth, our video visit platform that connects you to a board-certified doctor in minutes. Using a smartphone, tablet, or computer and the American Well Live Doctor Now app—you can access the care you need, when and where you need it. No more missing work for doctor's appointments, transportation and parking costs, and unnecessary expensive trips to the emergency room.

Telehealth gives you timesaving options for:

Just simple convenience and access to high-quality care. That's Telehealth.

Getting Started

In a few short minutes you can go from wondering if you should schedule a doctor’s appointment, to having a live video visit with a doctor of your choice.

By following a few simple steps, get connected to convenient care no matter where you are. Using your computer, visit American Well or using your phone or tablet, download the AmWell Live Doctor Video Visits app, create your account and be seen. It’s that simple!

First-time users, enter Service Key: BCBSMA when registering to make sure you receive coverage.

Download the AmWell Live Doctor Video Visits app

Want help getting started?

Choose one of our quick start guides below:

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