The Blue Cross Blue Shield of Massachusetts network providers that offer Telehealth visits will be
available for members who have this benefit. We also provide access to American Well's national
network of doctors and therapists who deliver Telehealth care just about everywhere in the country.
Please note: Behavioral health services are currently available in all 50 states in the U.S., however at this time American Well doesn’t offer medical services via Telehealth in Texas and Arkansas, per state laws.
These laws are expected to change, so please stay informed with up-to-date information by referring to the map on the bottom of the American Well website (www.amwell.com