Blue Cross Blue Shield of Massachusetts Visitor Home

Awards & Recognition

Blue Cross Blue Shield of Massachusetts is consistently recognized as one of the nation's best health plans for member satisfaction and quality. As a locally based, not-for-profit company serving Massachusetts for more than 75 years, we're also proud of the recognition we've received for our community involvement and our leadership in promoting diverse, healthy and environmentally-friendly work places.

Here is a sampling of some recent honors:

 

QUALITY & CUSTOMER SERVICE

2014 NCQA Execellent Accreditation

The National Committee for Quality Assurance (NCQA) has awarded our company an "Excellent" accreditation status for our Commercial HMO/POS Combined, Medicare HMO, Commercial PPO, and Medicare PPO products.

An "Excellent" status is only awarded to those plans that meet or exceed NCQA's rigorous requirements for consumer protection, quality improvement, and access to excellent clinical care.

Quality Ratings: NCQA's Health Insurance Plan Rankings 2014-2015 found that we continue to be rated among the highest-performing Private1 and Medicare2 health plans in America.

2014 NCQA Private Plan Quality Ratings
2014 NCQA Medicare Plan Quality Ratings
   
Medicare Star Rating

Medicare Star Ratings: HMO Blue and PPO Blue PlusRX Medicare Advantage Plans earned 4.5 Stars out of 5 Stars for Overall Plan Rating and 5 Stars for Customer Service from the Centers for Medicare & Medicaid Services.

Medicare evaluates plans based on a 5-Star rating system. Star Ratings are calculated each year and may change from one year to the next.

   

We were ranked as a Best Medicare Plan by US News and World Report for both our Medicare Advantage plans and our Medicare Part D plans.

   
Most Admired Health Care Companies for 2014

The Boston Business Journal named Blue Cross Blue Shield of Massachusetts one of the Most Admired Health Care Companies for 2014.

   
National ClearMark Award

The Center for Plain Language recognized us with a national ClearMark Award for our multimedia tutorial on Consumer Directed Health Care Plans with Health Savings Account, which makes a complex and often confusing concept seem simple.

   
Center of Excellence

Our Retail Sales and Retention team has been certified as a Center of Excellence by BenchmarkPortal, a leader in call center benchmarking.

 

 

COMMUNITY LEADERSHIP

Boston Business Journal's Top Charitable Contributors in Massachusetts

The Boston Business Journal named us a Top Charitable Contributors in Massachusetts for 2014.

   
2014 Corporate Community Partnership Award

The City of Quincy Department of Planning & Community Development recognized us with their 2014 Corporate Community Partnership Award in recognition of our volunteer service for the Germantown Neighborhood Center.

   
2014 Community Impact Award

The Old Colony YMCA recognized our contributions to service and the community with their 2014 Community Impact Award.

   
2014 Lifetime Giving Award

UMass Medicine Cancer Center for Excellence recognized our charitable contributions with their 2014 Lifetime Giving Award.

   
2014 Excellence in Commuter Options (ECO) Leadership Award

We received a 2014 Excellence in Commuter Options (ECO) Leadership Award for our contributions in encouraging and supporting employees who use green, sustainable and healthy transportation options.

   

We received the Metropolitan Council for Educational Opportunity Leadership Pioneer Award for providing diverse students from urban districts quality educational opportunities to enrich their academic, personal and interpersonal experiences.

   
 

TOP EMPLOYER

Boston Business Journal

Making diversity and inclusion integral parts of our business earned us the 2014 Leaders in Diversity designation from the Boston Business Journal.

 

1. NCQA Health Insurance Plan Rankings 2014-2015 - Private
2. NCQA Health Insurance Plan Rankings 2014-2015 - Medicare

 

 

BLUE CROSS BLUE SHIELD OF MA

Blue Cross Blue Shield of Massachusetts is an Independent Licensee of the Blue Cross and Blue Shield Association.
® Registered Marks of the Blue Cross and Blue Shield Association.
© 2014 Blue Cross and Blue Shield of Massachusetts, Inc., and Blue Cross and Blue Shield of Massachusetts HMO Blue, Inc.
Landmark Center, 401 Park Drive, Boston, MA 02215-3326 | 1-800-262-BLUE (2583)