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Awards & Recognition

Blue Cross Blue Shield of Massachusetts is consistently recognized as one of the nation's best health plans for member satisfaction and quality. As a locally based, not-for-profit company serving Massachusetts for more than 75 years, we're also proud of the recognition we've received for our community involvement and our leadership in promoting diverse, healthy and environmentally-friendly work places.

Here is a sampling of some recent honors:

 

QUALITY & CUSTOMER SERVICE

2014 NCQA Execellent Accreditation

The National Committee for Quality Assurance (NCQA) has awarded our company an "Excellent" accreditation status for our Commercial HMO/POS Combined, Medicare HMO, Commercial PPO, and Medicare PPO products.

An "Excellent" status is only awarded to those plans that meet or exceed NCQA's rigorous requirements for consumer protection, quality improvement, and access to excellent clinical care.

Quality Ratings: NCQA's Health Insurance Plan Rankings 2015-2016 found that we continue to be rated among the highest-performing Private1 and Medicare2 health plans in America.

2014 NCQA Private Plan Quality Ratings
2014 NCQA Medicare Plan Quality Ratings
   
Medicare Star Rating

Medicare Star Ratings: For the forth year in a row, based on customer feedback, chronic care, health and wellness, and prescription drug services, our Medicare Advantage Plans earned a rating of 4.5 stars out of 5 for the Overall Plan. We're also proud to achieve a 5-star rating in "Member Experience with the Plan" for both our Medicare HMO Blue and Medicare PPO Blue plans.

Medicare evaluates plans based on a 5-Star rating system. Star Ratings are calculated each year and may change from one year to the next.

   

We were ranked as a Best Medicare Plan by US News and World Report for both our Medicare Advantage plans and our Medicare Part D plans.

   
Most Admired Health Care Companies for 2014

The Boston Business Journal named Blue Cross Blue Shield of Massachusetts one of the Most Admired Health Care Companies for 2014.

   
National ClearMark Award

The Center for Plain Language recognized us with a national ClearMark Award for our multimedia tutorial on Consumer Directed Health Care Plans with Health Savings Account, which makes a complex and often confusing concept seem simple.

   
Center of Excellence

Our Retail Sales and Retention team has been certified as a Center of Excellence by BenchmarkPortal, a leader in call center benchmarking.

 

 

COMMUNITY LEADERSHIP

Boston Business Journal's Top Charitable Contributors in Massachusetts

The Boston Business Journal named us a Top Charitable Contributors in Massachusetts in 2014 & 2015.

   
2014 Corporate Community Partnership Award

The City of Quincy Department of Planning & Community Development recognized us with their 2014 Corporate Community Partnership Award in recognition of our volunteer service for the Germantown Neighborhood Center.

   
2014 Community Impact Award

The Old Colony YMCA recognized our contributions to service and the community with their 2014 Community Impact Award.

   
2014 Lifetime Giving Award

UMass Medicine Cancer Center for Excellence recognized our charitable contributions with their 2014 Lifetime Giving Award.

   
2014 Excellence in Commuter Options (ECO) Leadership Award

We received a 2014 Excellence in Commuter Options (ECO) Leadership Award for our contributions in encouraging and supporting employees who use green, sustainable and healthy transportation options.

   

We received the Metropolitan Council for Educational Opportunity Leadership Pioneer Award for providing diverse students from urban districts quality educational opportunities to enrich their academic, personal and interpersonal experiences.

   
 

TOP EMPLOYER

The Boston Globe: Top Places To Work

Blue Cross has been named one of the Top Places to Work in Massachusetts in the eighth annual employee-based survey project from The Boston Globe. Top Places to Work recognizes the most admired workplaces in the state voted on by the people who know them the best: the employees.

Human Rights: Best Places To Work

The Corporate Equality Index is the Human Rights Campaign's national benchmarking tool on corporate policies and practices that are supportive of lesbian, gay, bisexual, and transgender employees.

Boston Business Journal

We were honored as a 2015 Rosoff Award Finalist for being a champion of diversity and inclusion in the Boston business community.

   
Boston Business Journal Making diversity and inclusion integral parts of our business earned us the 2014 Leaders in Diversity designation from the Boston Business Journal.

 

1. NCQA Health Insurance Plan Rankings 2015-2016 - Private
2. NCQA Health Insurance Plan Rankings 2015-2016 - Medicare

 

 

BLUE CROSS BLUE SHIELD OF MA

Blue Cross Blue Shield of Massachusetts is an Independent Licensee of the Blue Cross and Blue Shield Association.
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