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Awards & Recognition

Blue Cross Blue Shield of Massachusetts is consistently recognized as one of the nation's best health plans for member satisfaction and quality. As a locally based, not-for-profit company serving Massachusetts for more than 75 years, we're also proud of the recognition we've received for our community involvement and our leadership in promoting diverse, healthy and environmentally-friendly work places.

Here is a sampling of some recent honors:



The National Committee for Quality Assurance (NCQA) has awarded our company an "Excellent" accreditation status for our Commercial HMO/POS Combined, Medicare HMO, Commercial PPO, and Medicare PPO products. An "Excellent" status is only awarded to those plans that meet or exceed NCQA's rigorous requirements for consumer protection, quality improvement, and access to excellent clinical care.

Quality Ratings: NCQA's Health Insurance Plan Rankings 2014-2015 found that we continue to be rated among the highest-performing Private1 and Medicare2 health plans in America.


Medicare Star Ratings: HMO Blue and PPO Blue PlusRX Medicare Advantage Plans earned 4.5 Stars out of 5 Stars for Overall Plan Rating and 5 Stars for Customer Service from the Centers for Medicare & Medicaid Services.

Medicare evaluates plans based on a 5-Star rating system. Star Ratings are calculated each year and may change from one year to the next.

The Boston Business Journal named Blue Cross Blue Shield of Massachusetts one of the Most Admired Health Care Companies for 2014.




We were one of the Boston Business Journal's Top Charitable Contributors in Massachusetts for 2013.

The Corporate Volunteer Council of Greater Boston has recognized our corporate volunteerism and community involvement.

Blue Cross Blue Shield of Massachusetts was the Big Sister Association of Greater Boston's 2012 Corporate Partner of the Year.

The United Way of Massachusetts Bay and Merrimack Valley also named us a Corporate Partner of the Year for 2012.

In 2012, we celebrated our 75-year legacy of community partnership and support with the second annual companywide Service Day: One Community. One Blue. Our video showcasing associates engaged in 31 volunteer projects across Massachusetts was a winner in the 34th international Telly Awards.




We received the 2012 Healthcare and BioTech Recycling Award from Mass Recycle.

Massachusetts Excellence in Commuter Options named us a Pinnacle Award winner in 2012 for supporting green, sustainable and healthy transportation options.




We were one of The Boston Globe's top places to work in 2013.

Making diversity and inclusion integral parts of our business earned us a 2012 Leaders in Diversity designation from the Boston Business Journal.



1 NCQA Health Insurance Plan Rankings 2014-2015 - Private
2 NCQA Health Insurance Plan Rankings 2014-2015 - Medicare




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