From Andrew Dreyfus, president and CEO
Our commitment to making quality health care more affordable took on added meaning in 2012, for several reasons.
First of all, we celebrated our 75th anniversary and reaffirmed our founders' guiding vision, which was to make sure residents
of Massachusetts could afford to get the health care they needed.
Second, our company and our independently governed, nonprofit Foundation played very active and constructive roles in the public
policy debate that preceded enactment of our state's new health care cost containment law.
And third, we have demonstrated that we can, in fact, have an impact on the cost trend as well as
on quality and outcomes–through the success of our Alternative Quality Contract; our new,
value-based products and wellness incentives; our ability to coordinate care for people with very
expensive and complex medical problems; our support for new models of affordable care; and much more.
As you read and view what physicians, employers, brokers, and others have told us for this annual report,
I think you will get a sense of how much, and how fast, the health care landscape is changing.
At Blue Cross Blue Shield of Massachusetts, we are confident that sustainable solutions to our state's
cost challenges are within reach, and we are proud and excited to have a significant role to play in
building an exceptional and affordable health care system.