CONTACT: Sharon Torgerson
The 2013-14 NCQA Health Insurance Plan Rankings list measures the quality of care and member satisfaction among 557 of the nation's Medicare health insurance plans and 577 private plans. Health plans throughout the country were evaluated on a wide variety of areas such as member's overall satisfaction with their health plan, access to high-quality primary and specialty care, and the effectiveness of wellness and prevention efforts such as child immunizations, cancer screenings and treatment of diseases.
"Blue Cross Blue Shield of Massachusetts' corporate promise is to always put our members first," said Andrew Dreyfus, President and CEO of BCBSMA. "Our approach to ensuring quality health care for our members involves every area of our company and our extensive network of doctors and hospitals. Through innovation and collaboration, we are improving the health of our members and advancing the health system to provide effective, affordable care."
Dreyfus pointed to the following initiatives that BCBSMA, a health care leader in Massachusetts for more than 76 years, attributes to providing great care and service to its 2.8 million members:
BCBSMA consistently earns an Excellent accreditation rating from NCQA in addition to recently naming us a Top Performer in Quality for providing superior care to patients with heart conditions. BCBSMA's Medicare Advantage HMO and PPO products have also received 4.5 out of 5 Stars in the Center for Medicare & Medicaid Services 2012 Star ratings, which means that we're also providing high-quality care for our Medicare members.
NCQA is a private, non-profit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA's Healthcare Effectiveness Data and Information Set (HEDIS®) is the most widely used performance measurement tool in health care. For more information, please visit NCQA's Health Insurance Plan Rankings 2013-2014.
Blue Cross Blue Shield of Massachusetts (www.bluecrossma.com) is a community-focused, tax-paying, not-for-profit health plan headquartered in Boston. We are committed to working with others in a spirit of shared responsibility to make quality health care affordable. Consistent with our corporate promise to always put our 2.8 million members first, we are rated among the nation's best health plans for member satisfaction and quality.
1 NCQA's Health Insurance Plan Rankings 2013–2014 - Private
2 NCQA's Health Insurance Plan Rankings 2013–2014 - Medicare