Tiered Network/Blue Options


The resources below can help you communicate the value of the Blue Options plans in helping to change member behavior. You can download the documents below or request printed copies by contacting your account executive.

Blue Options Launch Kit
When preparing to offer Blue Options, a good place to start is with our ready-made launch kit, which provides a step-by-step approach to explaining this plan and its offerings, as well as resources for successful use.

You can customize this plan and the content to match your company's timeline and communication needs. Included in the kit are the:

  • Launch Timeline
  • Launch Letter Template to announce the plan to your employees
  • Three Follow-up Email Templates that reinforce key plan concepts

Plan Education Tools

Blue Options for Members—This website is dedicated to helping members understand and get started using their Blue Options plan and Blue Cross Blue Shield of Massachusetts health and wellness tools.

Member Self-Assessment Form—A printable form to help members review tiers for their current providers.

Learn, Plan, Save Approach—An educational approach to help members find lower-cost, high-quality doctors and hospitals every time they get care.

Blue Options Videos—Educational videos to help your employees understand tiers for providers and hospital. These videos are also available for members to view on Member Central.

Blue Options copayment only tutorial

watch and learn

Blue Options with deductible tutorial

watch and learn

Have PPO Blue Options? Read the fact sheet.

Network Understanding Tools

Hospital Tiering List—A printable list of each network hospital's tier and how each hospital scored on cost and quality benchmarks.

Online Provider Search—Use our online search to quickly research primary care provider (PCP) and hospital tiering, as well as build customized directories for your clients.

Member Education Presentations
These presentations can be used to help educate employees about the Blue Options deductible plans and their benefits.

Quick Start Guides
These easy-to-use guides help members understand and start to use their Blue Options plans:

This web site gives general information about our tiered network plan designs. There are currently three tiered provider networks called HMO Blue Options v.5, HMO Blue New England Options v.5, and Preferred Blue PPO Options v.5. In our tiered plans, members pay different levels of cost share (copayments, coinsurance, and/or deductibles) depending on the benefits tier of the provider furnishing the services. A provider's benefits tier may change. Overall changes to the benefits tiers of providers will happen no more than once each calendar year. For help in finding the benefits tier of a provider, visit the online provider search tool and search for the appropriate network.