As a reminder, it is critically important that you provide Blue Cross Blue Shield of Massachusetts with the most up-to-date enrollment status data, so that benefits can be coordinated as efficiently as possible.
Anytime an employee's status changes from "active"1, it could affect how claims are paid. If a member under your account retires, the sooner you contact Blue Cross Blue Shield of Massachusetts with this information, the better. This way our team can coordinate with Medicare and other payers to ensure claims are paid properly, saving time and decreasing costs.
Please contact your account executive if you have any questions about how to submit this data more efficiently.
1. An "active" employee is someone who is contributing toward benefits offered by the company for which they work.