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Blue Cross Blue Shield of Massachusetts

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BlueLinks hours of operation for accessing Enrollment Management are as follows:
          Weekdays: 6:30 A.M. to 1:00 A.M. (ET)
          Saturday: 7:00 A.M. to Sunday 1:00 A.M. (ET)
          Sunday: 7:00 A.M. to 5:00 P.M. (ET)
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If you need assistance, please contact the BlueLinks Help Desk at 1-800-650-9808, Monday - Friday, 8:30 A.M. - 5:00 P.M. ET, or email at bluelinks@bcbsma.com.

If you are a member and have questions regarding your benefits or eligibility, please contact Member Services at
1-800-588-5508, anytime Monday through Friday, 8:30 AM to 5:00 PM ET.

If you are a Plan Sponsor or Broker and need assistance, please contact the BlueLinks Help Desk at 1-800-650-9808,
anytime Monday through Friday, 8:30 A.M. to 5:00 P.M. ET or you can e-mail at bluelinks@bcbsma.com.

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