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Blue Cross Blue Shield of Massachusetts

Landmark Center
401 Park Drive
Boston, MA
02215-3326
www.bluecrossma.com

Consumer Sales

8:00 a.m. to 8:00 p.m. ET, seven days a week

  • 1-800-678-2265

  • TTY: 1-800-522-1254

Member Service

Medicare Advantage

February 15 through September 30: 8:00 a.m. to 8:00 p.m. ET, Monday through Friday

October 1 through February 14: 8:00 a.m. to 8:00 p.m. ET, seven days a week

  • 1-800-200-4255

  • TTY: 1-800-522-1254

Medex®'

8:00 a.m. to 6:00 p.m. ET, Monday through Friday

  • 1-800-258-2226

  • TTY: 1-800-522-1254

Managed Blue for Seniors

8:00 a.m. to 6:00 p.m. ET, Monday through Friday

  • 1-800-200-4255

  • TTY: 1-800-522-1254

Medicare Part D Blue MedicareRxSM (PDP)

8:00 a.m. to 8:00 p.m. ET, Monday through Sunday

  • 1-888-543-4917

  • TTY: 1-866-236-1069