Direct Pay Members | Blue Cross Blue Shield of Massachusetts

Direct Pay Members: Renew Your Plan Now

Change to the Open Enrollment Period
Due to changes in Massachusetts' law, consumers like you who purchase health care on your own can change coverage options once a year during the open enrollment period. The open enrollment period gives you the opportunity to review your options and make changes that will best meet your needs. Once you enroll in a plan you will have to stay with that coverage until next year's open enrollment period. The Open Enrollment period is the same for everyone, from July 1 to August 15 each year, regardless of when you originally purchased or renewed your coverage.

What Does This Mean To You?
As part of this change, all coverage periods will change to align with open enrollment. You may have seen or heard this referred to as common renewal. This means your anniversary date will now be August 1st. Since this is the first year of common renewal, your current benefit term will be shortened and will end on July 31, 2012. Your deductible, if you have one, and out-of-pocket maximum will reset this year on August 1st.

To Renew Your Plan with the Same Coverage
If you are happy with your plan, you don't need to do anything. Your renewal will take effect automatically. To renew your plan, start by logging in or creating an account on Member Central. It's fast and easy.

To Create a Secure Account on Member Central

Create your profile and a username and password (you'll need your ID card handy)
Activate your account immediately by answering a few simple questions
Log in to your member central account

To Renew or Change your Plan

From your Member Central homepage click on the link that says Renew Your Plan Now and follow the prompts.
If you want to renew your plan without making changes, you don't have to do anything on this page. Simply log out and your existing plan is automatically renewed. However, if you want to change your plan, you can compare plans and then choose the coverage that meets your needs.
Click Continue with Selected Coverage.
Then verify your selection.
Your electronic signature is important. Click the check box near the e-signatures at the bottom, then enter your first and last name exactly as they appear in the upper right hand corner of the screen. Then click the Submit Request button.
A Submission Confirmation will display and give you a record of the plan you chose.
Finally, log out from the homepage.

If you have trouble creating an account, logging into your existing account, or renewing your plan, please call the number on the front of your ID card.