Doctor Search Help

Which network should I use to search for a provider?

Find your plan name on your Blue Cross ID card; the plan name is in the center at the top of the card. Then use the guide below to find your network.

Note: If you have an Options plan, see the example ID card in the chart below (in the right-hand column) to help you find your plan's version number.

HMO and POS Plans (without the Hospital Choice Cost Sharing feature) If your plan name is or your plan name contains … Then choose …
  • HMO Blue®
  • Managed Blue for SeniorsSM
  • Access BlueSM
  • Network Blue®
  • Blue Choice®
  • Blue Cross Blue Shield Basic, a Multi-State Plan
  • Blue Cross Blue Shield $1,500, a Multi-State Plan
HMO Blue
  • HMO Blue Options®SM
  • Network Blue OptionsSM
HMO Blue Options
See the example ID card below to help you find your plan's version number.
  • HMO Blue New EnglandSM
  • Access Blue New EnglandSM
  • Network Blue New EnglandSM
  • Blue Choice New EnglandSM
HMO Blue New England
  • HMO Blue New England OptionsSM
  • Network Blue New England OptionsSM
HMO Blue New England Options
See the example Blue Cross ID card above to help you find your plan's version number.
  • Medex®' Choice
Medex Choice
Medicare Advantage Plans
  • Medicare HMO BlueSM
Medicare HMO Blue
  • Medicare PPO BlueSM
Medicare PPO Blue
PPO Plans
(without the Hospital Choice Cost Sharing feature)
  • Blue Precision®
  • PPO Blue OptionsSM v.4
Blue Precision/PPO Blue Options
  • Preferred Blue PPOSM
Preferred Blue PPO
  • Preferred Blue PPO OptionsSM
Preferred Blue PPO Options
See the example ID card above to help you find your plan's version number.
  • EPO
  • PPO
  • Blue Care ElectSM
  • Advantage Blue®
Blue Care Elect (PPO/EPO)
HMO Plans with the Hospital Choice Cost Sharing feature
  • HMO Blue®
  • Access BlueSM
  • Network Blue®
HMO Blue Network with Hospital Choice Cost Sharing feature
  • HMO Blue New EnglandSM
  • Access Blue New EnglandSM
  • Network Blue New EnglandSM
HMO Blue New England Network with Hospital Choice Cost Sharing feature
PPO Plans with the Hospital Choice Cost Sharing feature
  • Blue Care ElectSM
  • Advantage Blue®
Blue Care Elect Network with Hospital Choice Cost Sharing feature
  • Preferred Blue PPOSM
Preferred Blue PPO Network with Hospital Choice Cost Sharing feature
Dental Plans
  • Dental Blue PPOSM
  • Dental Blue PPO Preventive
  • Dental Blue PPOSM Pediatric Essential
  • Dental Blue PPOSM Pediatric + Adult
  • Dental Blue PPOSM High or Low
  • Dental Blue Freedom
  • Dental Blue SelectSM
    and you're searching within Massachusetts, Rhode Island, or New Hampshire
Dental Blue PPO
  • Dental Blue®
  • Dental Blue Preventive
  • Dental Blue® Pediatric Essential
  • Dental Blue Pediatric + Adult
  • Dental Blue Freedom
  • Dental Blue 65
    and you're searching within Massachusetts, Rhode Island, or New Hampshire
Dental Blue
  • Any dental plan
    and you're searching outside Massachusetts, Rhode Island, and New Hampshire

    All dental plans include access to providers nationwide through the DenteMax Network of Dentists.
DenteMax Network of Dentists
Indemnity Plans
  • Master Health®'
  • Master Medical®'
  • Major Medical
  • Medex®'
Indemnity

My plan name isn't listed. What should I do?

Call Member Service at the number on the front of your ID card.

I have dental benefits included in my medical plan. Which network should I choose?

Choose the Dental Blue network.

I have a Dental Blue Freedom plan. Which network should I choose?

Dental Blue Freedom members can find participating dental providers from either the Dental Blue or the Dental Blue PPO network. Dental Blue Freedom plans have access to both dental networks.

How do I search for a doctor by name?

Select Health Care Professional, and enter the doctor's last name and/or first name. The tool will provide suggestions as you type. If you're sure the suggested name is the doctor you're looking for, select it. The tool returns only providers with that exact name. If you're not sure if the suggested name is the right one, just type as much of the name as you know. The tool will return all doctors whose name includes the letters you typed. Be sure to enter a location (ZIP code or city and state) and select a network before clicking the Search button. Don't worry if you're not sure exactly where the doctor is located. Entering your own location will work fine. The tool uses the location you enter as a starting point but does not limit the results to a distance from that location.

How do I search for a hospital or facility by name?

Select Medical Facility. Then begin typing the hospital or facility name. The tool will provide suggestions as you type. If you're sure the suggested name is the hospital or facility you're looking for, select the suggested name. The tool will return only hospitals or facilities with that exact name. If you're not sure if the suggested name is the right one, just type as much of the name as you're sure of. The tool will return all hospitals and facilities with a name that includes the letters you typed. Be sure to enter a location (ZIP code or city and state) and select a network before clicking the Search button. Don't worry if you're not sure exactly where the hospital or facility is located. Entering your own location will work fine. The tool uses the location you enter as a starting point but does not limit the results to a distance from that location.

What should I enter for "Location"? What if I don't know the doctor's or hospital's location?

Enter a city and state or a ZIP code. If you start typing a city name, the tool will suggest city/state combinations. Select the city/state combination you want to search. If you enter a ZIP code, the tool will suggest the associated city and state.

If you're searching by name, don't worry if you're not sure exactly where the doctor or hospital is located. Entering your own location will work fine. The tool uses the location you enter as a starting point but does not limit the results to a distance from that location.

If you're searching by specialty, the tool will first return doctors or hospitals within 20 miles of the location you entered. If you want to see all providers in the network with that specialty, you can choose Filter Your Search at the top of the results page, and then select "Any Distance" from the Maximum Distance drop down menu. Select Update to search again. You can also filter your search to see providers within 5 miles, 10 miles, or 15 miles of the location you entered. In each case, choose Filter Your Search at the top of the results page, and select an option from the Maximum Distance drop down menu. Each time select Update to search again with the new search radius.

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