Help and Support


With Blue Options, when you choose your providers from the Enhanced Benefits Tier, you get the best value and lowest Out-of-Pocket costs. Of course, you may need some help to get the most from your plan, and we're here to help.

Talk to Someone
Our specially trained Member Service associates are available to answer your questions and give you the help you need right away. You can call us toll-free at the number on the front of your ID card or at 1-800-262-BLUE (2583), Monday through Friday, 8:00 a.m. to 6:00 p.m. ET.

Give us a call when:

  • You're making a doctor's appointment
  • You want to check tiers for your current providers
  • You're ready to choose a doctor for care
  • You're getting ready to discuss a hospitalization with your doctor and need to understand your options

More Plan Details
Register today for Member Central to read detailed plan information, change your Primary Care Provider (PCP) , and see the status of your claims in one secure, online location.

Find a Doctor
Looking for a doctor or specialist in the low-cost Enhanced Benefits Tier? Have a particular provider in mind? Use Find a Doctor tool to search for Blue Options network providers that are right for you.

Watch our Blue Care LineSM video to learn more about our 24-hour, 7-day a week hotline where you can speak to a registered nurse about your health concerns.