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Tools and resources to help you make informed choices about your health and coverage options.
Health Care Cost & Quality Tools
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Finding Care

As a Blue Cross member, you have access to a wide variety of tools and resources to help you find care.

Search Tools

  • Find a Doctor
    With Find a Doctor, you can search nationwide for the right doctor, dentist, hospital, and other provider types for all your health care needs. Log in to Member Central or create an account to conduct personalized searches and get cost estimates for select medical procedures based on your health plan benefits. To learn how to use Find a Doctor, download a step-by-step guide.
    Primary Care Providers Outside of Massachusetts
    Have a Blue Cross Blue Shield of Massachusetts HMO plan but reside in another New England state? Select an option below to search for primary care providers near your home.
    Alternative Care
    Our Find an Alternative Care Provider search tool can help you locate alternative care providers like massage therapists, acupuncturists, nutrition counselors, yoga instructors, and more.
    Blue 20/20 Vision Insurance
    Designed to bring you more choice, more value, and more flexibility, including:
    • Access to one of the nation's largest vision networks
    • Exclusive savings on designer frames, premium lenses and coatings, and contact lenses
    • Award-winning customer service

    Blue 20/20 providers also offer evening and weekend appointments. To find one, go to

    Davis Vision
    Your Blue Cross Blue Shield ID card is your key to 25 percent savings on frames and lenses and 20 percent savings on daily-wear contact lenses (10 percent on disposables) at over 1,500 participating eyewear retailers in New England and more than 13,000 retailers nationwide.

    To find a participating Davis Vision eyewear discount provider, just call 1-800-515-3388 or visit the Davis Vision website. Make sure to have your Blue Cross Blue Shield of Massachusetts ID number handy.

    Programs & Resources

    Emergency Room Alternatives
    Depending on how severe your medical concern is, the emergency room isn't always your best option. Nearby retail clinics and urgent care centers can treat many conditions in less time and for less money. Learn about Emergency Room Alternatives and download our helpful guide to find the best fit for your needs. Then visit Find a Doctor to locate the nearest facility.
    Massachusetts Physician Profiles
    Massachusetts was the first state to give patients access to physician profiles for information about the education, training, and experience of all licensed physicians in the Commonwealth.
    24-Hour Nurse Care Line
    When does your child's slight fever become a serious fever? How can you tell the difference between a sprained ankle and a broken one? Should you be applying ice or heat? Wouldn't it be nice to have a medical professional available at any time to offer help with questions like these? Now you can, just by picking up the phone and calling the Blue Care LineSM toll-free at 1-888-247-BLUE (2583).
    Directions for Children with Special Needs
    For children with special health care needs, understanding how and where to go for the right treatment can be challenging. The Massachusetts Department of Health and Human Services provides Directions, an online organizing tool, and a resource guide to help plan and coordinate care for your child.