My Account
Using My Plan
A HEALTHY ME
Tools & Resources
News & Updates
From benefits to copayments, physician selection to urgent care, find out how to use your health plan.
Due to system enhancements, you may be temporarily unable to access some features. we apologize for any inconvenience this may cause. Please try back later.

Evidence of Coverage (EOC)

If you have received your annual EOC letter by mail, you can learn more about your plan and access your online EOC resources after creating an account or logging in Blue Cross Blue Shield of Massachusetts members may request a paper copy of their EOC at any time by calling 1-888-608-3670.

*In some cases you may need to contact your employer to request a copy of your EOC.