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Benefits Corner

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Coverage Decisions

Blue Cross Blue Shield of Massachusetts is proud of its commitment to your health. That's why we base our coverage decisions on the medical appropriateness of care, services, and your benefit plan. To ensure that you receive the highest quality and safest care:

  • We do not reward providers for issuing denials of coverage or service.
  • We do not reward coverage decision-makers for decisions that result in a denial of coverage or service.