We've redesigned our Explanation of Benefits (also called Claim Summary) to make it easier for you to see how your claims have processed. The new, easier-to-understand form is now called the Summary of Health Plan Payments and shows you at a glance:
PPO members: the new statement started with claims processed the week of March 11, 2013. HMO members: look for the new Summary of Health Plan Payments later in the year.
You can always check the status of a claim anytime on Member Central.