Skip Navigation and go to main content

New: Summary of Health Plan Payments


We've redesigned our Explanation of Benefits (also called Claim Summary) to make it easier for you to see how your claims have processed. The new, easier-to-understand form is now called the Summary of Health Plan Payments and shows you at a glance:

  • What has been covered
  • What you owe
  • Who will bill you for any balances due
  • How much you've contributed toward your deductible, and if you've reached it

PPO members: the new statement started with claims processed the week of March 11, 2013. HMO members: look for the new Summary of Health Plan Payments later in the year.

You can always check the status of a claim anytime on Member Central.