Program/Resource | What It Is |
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Care Concierge | Personalized, One-on-One Health Guidance The Care Concierge team is ready to: ![]() ![]() ![]() Our team of dedicated nurses is always ready to help, and it's included in your plan at no additional cost to you. Call Care Concierge at the number on your Blue Cross Blue Shield of Massachusetts ID card, Monday through Friday, 8:00 a.m. to 8:00 p.m. ET. |
Care Management | Taking a call from a care management program connects you to a nurse coach who supports you and encourages you to take control of your health. He or she will also partner with you to set actionable goals, address barriers to care, and develop a road map toward improved health. Your Blue Cross Nurse Coach Can: ![]() ![]() ![]() ![]() ![]() ![]() Want to get started? Contact us directly at 1-800-392-0098. |
Care Management Programs